We want to make sure you are 100% satisfied with your purchase. If you are unhappy with the product, you may return it within 30 days of receipt for a full refund, with some limitations (see below). Items should be returned in their original packaging. The customer is responsible for the return shipping cost. If the return is a result of our error (e.g., wrong product delivered), the return shipping cost will also be refunded. Your refund will be generally be processed within 2-5 business days upon receipt of the returned item, though it may take additional time for the refund to appear in your PayPal or credit card account. Within 30 days of delivery, you may also exchange the product.
Valid reasons for a refund or exchange include:
- The item arrived damaged
- The wrong item was delivered
- You are unhappy with the quality of the product
- Your item never arrived despite providing a correct mailing address
Your purchase will not be eligible for a refund or exchange if any off the following conditions apply:
- The item becomes damaged, soiled, or worn from use after opening
- You purchased a signed copy of a book (unless it arrives in damaged condition or you received the wrong item)
- You provided an incorrect mailing address and didn’t receive the item
If you have any questions or comments about your order or would like to return it, please contact us.
Last updated: February 20, 2017